Privacy Policy

When you sign up for Zelpyy we collect your name, email address, phone number, and business information you provide during onboarding. When your Zelpyy number receives calls, we store call transcripts, summaries, caller phone numbers, and call duration.

We use your information to operate your AI receptionist, send you call summary SMS notifications, process payments via Stripe, and improve the service. We do not sell your data to third parties.

Zelpyy relies on trusted third-party infrastructure providers to deliver voice, payment, and messaging functionality. These providers may process certain data — such as call audio, payment details, or phone numbers — as part of operating the service. We do not share your data with third parties for advertising or marketing purposes. Each provider operates under its own privacy policy and applicable data protection regulations.

Call records are retained for as long as your subscription is active. If you cancel, your data is retained for 30 days then deleted. You may request immediate deletion by emailing us.

Callers who reach your Zelpyy number do not have a direct relationship with Zelpyy. Their phone numbers and call content are stored to provide you with lead summaries. Callers may request deletion of their data by contacting you, the business owner.

All data is transmitted over HTTPS. Your business credentials and payment information are never stored on our servers in plain text.

Questions about this policy? Email us at privacy@zelpyy.com.